Madonna Inc. (hereinafter referred to as "Madonna") complies with the relevant laws and guidelines and maintains appropriate measures to protect customers' personal information.
Collection of personal information
Madonna clearly determines the purpose of use of personal information in advance, and collects personal information to the minimum extent necessary to legally provide services. We also accumulate and manage information such as the usage history of our customers.
Purpose of use of personal information
- Madonna uses your name, email address, delivery and billing addresses, telephone number, childbirth date information, individually assigned number and similar information for purposes such as delivering products.
- We may send and distribute information about services that we think will be useful to Madonna customers by various means.
- Madonna may conduct questionnaire surveys for the purpose of improving operations and products. We may ask you for personal information when responding to your inquiry. In this case, the purpose of each survey shall be clearly stated, and participation in the survey is voluntary.
Provision of personal information to third parties
Madonna will not provide personal information to third parties except as specified below.
- When personal information is voluntarily disclosed or used after obtaining the consent of the "user" etc.
- When information is requested by a court, police, public prosecutor's office, or regulatory agency through legal and formal procedures.
- When necessary for business system inspections, etc., when necessary contracts such as confidentiality agreements are concluded and personal information is appropriately processed and managed.
Personal information management
Madonna will appoint a personal information handling manager and implement appropriate management. We will ensure protection by establishing measures to prevent unauthorized access to personal information, establishing an internal management system for safe management of personal information to prevent leakage or loss, and implementing continuous improvements.
Procedures for correction, suspension of use, and deletion of personal information
If a customer requests disclosure, correction, suspension of use, or deletion of personal information, we will process the request after confirming the identity of the customer.
Disclaimer
Madonna is not involved in the management of customer IDs and passwords. If your ID and password are used by a third party due to your carelessness, there is a possibility that your registered personal information may be viewed, so please take responsibility for the use and management of your information, and be careful to avoid any errors in use or unauthorized use by third parties.
Others
In order to ensure the protection of personal information, we will continue to revise the above policy without prior notice. Please note that in that case we will notify you on this page.
Inquiries regarding personal information
For any requests or questions regarding the handling of personal information, please contact info@madonna.co.jp Or please contact 0120-39-1433 (Customer Service Center).
(9 a.m. to 5 p.m., excluding Saturdays, Sundays, and holidays)
Madonna Inc.